Privacy Policy Terms

We are Galochrom s.r.o., ID number 19809638, located at Jankovcova 1114/23, Holešovice, 170 00 Prague 7.

We operate an e-shop on the website www.shop.galochrom.cz.

For the purpose of providing product sales and operating our website, we process certain personal data.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR").

 

I. Processing of personal data  

A. Processing of personal data in the case of using the contact form

If you inquire about our products and services, we will work with your contact details, mainly through the inquiry form. These are name, surname, email address etc.

For what reason?

We will contact you through them for further arrangement regarding our products and services.

Based on what legal ground?

This is processed based on Article 6(1)(b) of the GDPR – performance of a contract, or steps taken at your request prior to entering into a contract.

How long will we process personal data?

If we do not establish further cooperation, we will process your data for a maximum of 5 years from our last communication.

B. Processing of personal data in the case of a purchase

If you make a purchase from us, we will work with the data you provide us. These are mainly billing details: name, surname, address, email address, and telephone number.

For what reason?

We need to process personal data to fulfill our contract – to deliver our goods to you. We will also communicate with you regarding the status of your order or any inquiries or complaints through the contact details you provide.

We will further process personal data to fulfill our obligations arising from the law (mainly for accounting and tax purposes, or to handle complaints and other matters).

Based on what legal ground do we process personal data?

This is processed based on Article 6(1)(b) of the GDPR – performance of a contract, and Article 6(1)(c) of the GDPR – compliance with a legal obligation.

How long will we process personal data?

For the duration of our service and then for 5 years after the last provision of such service or delivery of goods.

C. Newsletters (commercial communications)

If you are a customer and have not opted out during your purchase, we will use your email address to send our newsletters.

Based on what legal ground?

This is permitted by Section 7(3) of Act No. 480/2004 Coll., on Certain Information Society Services, unless you have opted out during your purchase.

How long will we process personal data?

For 5 years from your last purchase. You can unsubscribe from the newsletter at any time via email or by contacting us at marian@galochrom.cz.

II. Who will have access to the data?

Your data will remain with us. However, some companies or individuals who help us operate our e-shop will have access to the data:

e-shop platform operator: Shoptet (company Shoptet a.s., located at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, ID 289 35 675, registered at the Municipal Court in Prague, Section B, Insert 25 395)

companies involved in goods shipment: GLS (company General Logistics Systems Czech Republic s.r.o., located at Průmyslová 5619/1, CZ-58601 Jihlava, ID 26087961, registered at the Regional Court in Brno)

companies involved in payment processing: Shoptet (company Shoptet a.s., located at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, ID 289 35 675, registered at the Municipal Court in Prague, Section B, Insert 25 395)

emailing service provider: Galosoft (company Galosoft s.r.o., located at no. 35, 392 01 Roudná, ID 03862861, registered at the Regional Court in České Budějovice)

Your personal data may also be shared with these additional entities:

Google - Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

We process personal data only within the territory of the European Union and the United States of America.

III. What else you should know

There is no decision-making based on automated processing or profiling in our company.

If you have any questions regarding personal data, please contact us at the email address marian@galochrom.cz

IV. Use of cookies

Cookies are text files containing a small amount of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognizes them on each subsequent visit.

Cookies serve various purposes, such as enabling efficient navigation between web pages, remembering your preferences, and overall improving the user experience. They can also ensure that online advertisements displayed are better tailored to your personality and interests.

We use the following cookies on our website:

Essential cookies: These are necessary for the operation of the website, allowing, for example, to log into secure areas of the site and other basic functionalities of the site. This category of cookies cannot be disabled.

Analytical/statistical cookies: They allow us, for example, to recognize and determine the number of visitors and track how our visitors use the website. They help us improve the way the site works, for example, by enabling users to easily find what they are looking for. We only activate these files with your prior consent.

Advertising cookies: These are used to track preferences and enable the display of advertisements and other content that best matches your interests and online behaviour. We only activate these files with your prior consent.

Please note that third parties (including, for example, providers of external services) may also use cookies and/or access data collected by cookies on the website.

Further information about cookies and their current list can be found through the individual internet browsers, usually in the Developer Tools section.

Consent can be expressed through a checkbox contained in the so-called cookie banner. You can also subsequently refuse cookies in the settings of your internet browser or set to use only certain ones.

For more information on managing cookies in individual browsers, please visit the following links:

Internet Explorer - https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Google Chrome - https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

Firefox - https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari - https://support.apple.com/en-us/guide/safari/sfri11471/mac

Opera - https://help.opera.com/en/latest/security-and-privacy/

Microsoft Edge - https://docs.microsoft.com/en-us/sccm/compliance/deploy-use/browser-profiles

V. Your rights regarding the processing of personal data

GDPR gives you, among other things, the right to contact us and request information about what personal data we process, request access to this data, and have it updated or corrected by us. You can also request restrictions on processing, demand a copy of the processed personal data, request deletion of personal data in certain situations, and in certain cases, you have the right to data portability. Objections can be raised against processing based on legitimate interest.

If you believe that we are not handling the data correctly, you have the right to lodge a complaint with the Office for Personal Data Protection, or alternatively, you can pursue your claims in court.

These terms are effective from 20.3.2024.